AI front desk built for law firms — answers calls, qualifies leads, captures intakes 24/7.
AI-powered phone answering that sounds remarkably human and handles intake calls 24/7 — nights, weekends, holidays, and during court appearances.
A single missed call could be a $50,000 personal injury case or a desperate client needing a criminal defense attorney at midnight. Our AI voice receptionist answers every call in under 3 seconds, qualifies the case, collects intake details, and books consultations — so no potential retainer slips through the cracks.
When someone calls a law firm, they are almost always dealing with a stressful, time-sensitive situation — an arrest, a car accident, a custody dispute, an immigration deadline. They are not shopping casually. They need help now, and they will call the next firm on the list if yours sends them to voicemail. Studies show that 67% of callers who reach voicemail at a law firm never call back. They sign a retainer with whoever answers first.
Our AI voice receptionist answers every call in under 3 seconds with natural pacing and a professional tone calibrated for legal intake. It distinguishes between a potential personal injury case and an existing client checking on a case status. It asks the right qualifying questions — when did the accident happen, is there a police report, what is the statute of limitations concern — and collects the information your intake team needs to evaluate the case before they ever pick up the phone.
When a call involves a genuine legal emergency — a DUI arrest in progress, a client facing imminent deportation, a protective order needed urgently — the AI does not guess or delay. It escalates immediately to the on-call attorney with a full context summary, so your team can act without asking the caller to repeat themselves.
Built for every type of law firm — personal injury, criminal defense, family law, immigration, estate planning, and corporate — with intake protocols tailored to each practice area.
Features
Every call picked up in under 3 seconds — no hold music, no voicemail, no lost retainers, even when attorneys are in court or depositions.
Advanced neural voice AI with proper pacing, empathy, and professional tone. Handles emotional callers, thick accents, and complex legal situations naturally.
Qualifies cases in real time — collects incident details, identifies practice area, checks for conflicts, and gathers contact information during the call.
Fluent English and Spanish conversations, plus 36+ additional languages. Critical for immigration, personal injury, and criminal defense practices.
Capture the 46% of legal inquiries that come after hours — accident scenes at midnight, DUI arrests on weekends, custody emergencies on holidays.
Genuine emergencies routed to the on-call attorney instantly with full call context. Non-urgent matters scheduled for business-hours follow-up.
How every call flows
The Process
Someone calls your firm. AI answers instantly with a warm, professional greeting customized to your practice name and areas of law.
AI conducts a natural intake conversation — identifies the practice area, collects incident details, asks about timeline and urgency, and determines if the case fits your firm.
AI checks your calendar, offers available consultation times, and books directly into your system. Caller receives immediate text confirmation with office details.
Attorneys receive instant notification with a full intake summary, call recording, and transcript. They walk into the consultation already informed.
Real Scenarios
A frantic parent calls at 2 AM — their son was just arrested for DUI. Your office is closed. AI answers immediately, gathers arrest details, booking location, and bail information, then escalates to your on-call criminal defense attorney with everything they need to act.
A car accident victim calls from the roadside at 10 PM on a Saturday. AI answers, collects the accident details, confirms injuries, asks about the other driver's insurance, and books a Monday morning consultation — capturing a case that could be worth $25,000 or more.
Three attorneys are in court all morning and the paralegal is buried in discovery. Five calls come in simultaneously. AI handles all of them — qualifying two personal injury cases, scheduling a family law consultation, and routing a current client to the right case manager.
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Client Results
“First month, AI captured 22 intake calls that would have gone to voicemail. We signed 9 of those as cases, including a $35,000 slip-and-fall. That alone covered our AI investment for two years.”
“Criminal defense is a 24/7 business — arrests don't happen during office hours. Before AI, we were losing DUI and drug cases to competitors who had live answering services. Now every call gets handled at 3 AM the same as 3 PM.”
“I was skeptical about AI handling sensitive legal calls. But the voice is natural, the intake questions are sharp, and callers feel heard. One client told us she almost called another firm but our 'receptionist' was so helpful she stayed. She had no idea it was AI.”
Everything you need to know before getting started.
Yes. Our AI uses advanced neural voice technology with natural pacing, appropriate pauses, warm tone, and empathetic delivery. In blind tests, 73% of callers could not distinguish AI from a human receptionist. More importantly, 94% said they were satisfied with the call regardless — because they got helped immediately.
AI is specifically trained for legal intake conversations. It handles emotional callers with empathy, asks appropriate qualifying questions without giving legal advice, and knows when to escalate to an attorney. It never provides legal opinions or case assessments — it gathers information and books consultations.
All calls are encrypted in transit and at rest. We maintain SOC 2 compliance and strict data handling protocols. AI does not store or share caller information outside your firm's authorized systems. Our infrastructure is designed with legal confidentiality requirements in mind.
Absolutely. AI is trained on your specific practice areas — personal injury, family law, criminal defense, immigration, estate planning, corporate law, and more. It asks the right qualifying questions for each area and routes cases to the appropriate attorney or team.
You define what constitutes an emergency for your firm — DUI arrests, protective orders, immigration detention, accident injuries. AI recognizes these situations and immediately escalates to your on-call attorney with full context, so they can act without delay.
Most law firms go live within 48 hours. We train the AI on your practice areas, intake protocols, attorney schedules, and escalation procedures during onboarding. No technical work required from your team.
Yes. AI integrates with Clio, MyCase, PracticePanther, Smokeball, Rocket Matter, and more via native connections or Zapier/Make. Intake data flows directly into your system — no double entry.
Yes. Built-in voicemail detection and spam filtering identify robocalls, solicitors, and wrong numbers — so your call minutes are focused on real potential clients, not noise.
Book a personalized demo and go live in 7 days.